In two vignette studies we examined beliefs about the nonverbal behavior and communication skills associated with high and low social power. Power was defined as both a trait (personality dominance) and a role (rank within an organization). Seventy nonverbal behaviors and skills were examined. Both Study 1 (a within-participants design) and Study 2 (a between-participants design) yielded highly...

background: after many years of teaching, both the efficiency and efficacy of communication skills programs are under question because patients’ dissatisfaction with doctors’ communication behavior is at the top of the complaint lists. it is assumed that finding the specific role of different determinants of doctors’ communication behavior, instructional designers can plan more effective traini...

BACKGROUND Observation of performance followed by feedback is the key to good teaching of communication skills in clinical practice. The fact that it occurs rarely is probably due to clinical supervisors' perceived lack of competence to identify communication skills and give effective feedback. We evaluated the impact of a faculty development programme on communication skills teaching on clinic...

It has long been accepted that communication is of central importance in healthcare, and a core aspect of clinical competence. Many educational institutions and Royal Colleges now reflect this and consider communication skills a priority in postgraduate examination. The new examination "Practical Assessment of Clinical and Examination Skills" has replaced the Royal College of Physicians MRCP pa...

OBJECTIVES To develop a communication skills training (CST) module for health care professionals, particularly in the area of oncology, on how to conduct interviews using interpreters and to evaluate the module in terms of participant's self-efficacy and satisfaction. METHODS Forty-seven multi-specialty health care providers from the New York Metropolitan Area attended a communication skills ...

Background The communication skills of physicians is an effective step of making effective relationship between doctor and patient. It plays essential role through diagnosis and treatment processes. This current study was performed to investigate the impact of communication skillfulness of physicians on patients' satisfaction. Methods A cross-sectional descriptive study was done to determine ...

The doctor–patient relationship (a good bedside manner) has always been recognised as central to medicine. However, the systematic teaching of communication skills and assessment of students communicating with their patients is a relatively new element in medical education. It is only recently that we have moved from the belief that entrants to medical school, by virtue of their intelligence, a...