Product designers have been the main design competence to be employed in product oriented businesses. When it comes to the design of Product-Service Systems, employing product design competences would be a conservative approach. Design theorist Buchanan identifies design orders spanning from graphic, over product and interaction, to systemic design, explaining important differences in perspctiv...

This paper develops a framework for examining the effect of demand uncertainty and forecast error on unit costs and customer service levels in the supply chain, including Material Requirements Planning (MRP) type manufacturing systems. The aim is to overcome the methodological limitations and confusion that has arisen in much earlier research. To illustrate the issues, the problem of estimating...

Sugarcane is one of the severely perishable crops that is used as raw material for white sugar production. Sucrose content of the sugarcane which is of high commercial value decreases in quality due to pre-harvest burning, high ambient temperature, kill-to-mill delays as well as microbial contaminations. Delays in sugarcane transportation are the most important risks which can affect the qualit...

High quality user experience (UX) has become a central competitive factor of product development in mature consumer markets [1]. Although the term UX originated from industry and is a widely used term also in academia, the tools for managing UX in product development are still inadequate. A prerequisite for designing delightful UX in an industrial setting is to understand both the requirements ...

In the field of service computing, reputation of a Web service is usually calculated using feedback ratings provided by service users. However, the existing malicious ratings and different preferences of different service users often lead to a bias towards positive or negative ratings. In this paper, we propose a novel reputation computation approach for accurately measuring the reputation of W...