In recent years, the world has been committed to development of environmental industries and sustainable resources, continues implement strategic idea scientific concept prevent pollution resource waste. However, nation seems be accustomed use disposable items such as toothbrushes, toothpaste slippers in hotels. With rapid hotel industry, a large number have used industry for long time, which b...

The purpose of this research was to understand Chinese customers’ views on the lifestyle hotel industry. study objectives were a) investigate reasons people stay in hotels, b) what customers expect from and c) inspire managers improve their business model give a better experience. 115 respondents participated survey who had stayed at hotels. found that hotels because they provide welcoming envi...

The paper aims to analyze the differences in employees’ work stress and job satisfaction across the casino hotels and the non-casino hotels in Macau. Through questionnaires, the paper investigates total 400 employees from both casino hotels and non-casino hotels. Work stress and job satisfaction of employees in casino hotels and non-casino hotels are compared. Statistic techniques such as descr...

Purpose: this study aims to analyze how the hotel industry uses quantitative data assess its organizational performance.
 Design/Methodology/Approach: a systematic review (SR), with descriptive analysis and critical information, was carried out develop holistic view of theme offer guidance for future research.
 Findings: presented information on topic, covering studies in environmenta...

Although IT applications in the hotel industry have largely been devoted to the handling of routine operational problems, it has become increasingly evident for hoteliers that proactively incorporating IT into their services, operations, and strategy is a key element in their quest for service excellence and high profits. Based on a recent survey of IT applications and challenges in fourand fiv...

Disintermediation has become increasingly intense, particularly in the tourism industry where many suppliers have successfully utilised the internet and website as a direct channel to sell to their customers. This paper investigates disintermediation situations and argues that in practice disintermediation, despite becoming increasingly intense, will just require travel agents to acclimatise ra...

Small hospitality businesses such as hotels and restaurants are not only necessary for the development of these industries as whole but also have the potential of contributing to the economic development of sub-Saharan African nations. However, recent studies show that availability of financing remains a critical obstacle for such businesses in sub-Sahara region. This paper presents a descripti...