Structural changes and increasing market dynamics in the health care sector intensify the hospitals’ need for cost-savings and process optimization. A first step is the documentation of processes in order to clarify the actual needs. As in health care processes are rather complex and often different players with divergent demands are involved, a disciplined approach to effectively and efficient...

OBJECTIVE The role of process modelling has been widely recognized for effective quality improvement. However, application in health care is somewhat limited since the health care community lacks knowledge about a broad range of methods and their applicability to health care. Therefore, the objectives of this paper are to present a summary description of a limited number of distinct modelling m...

In Finland, a project designed to modernize processes and reduce the waiting list for joint replacement surgery has recently been completed. The new surgery arrangements for artificial joint patients were monitored for a period of 1 year. The new arrangements involved relocating the anaesthesia phase outside the operating theatre. The reorganization of the patient care process for joint replace...

background recently, global nursing experts have been aggressively encouraging nurses to pursue creativity and innovation in nursing to improve nursing outcomes. nurses’ creativity plays a significant role in health and well-being. in most health systems across the world, nurses provide up to 80% of the primary health care; therefore, they are critically positioned to provide creative solutions...

objective: in the last 30 years, ever since the phc network in iran has been established, the job duties of behvarzes (mental health workers in rural areas) have been constantly increasing. the aim of this study was to determine the burnout level, mental health status and the severity of occupational stress among behvarzes. methods: all behvarzes (227) working in areas covered by iran universit...

Background: The nursing process is often considered as core of the nursing care delivery and guides the care documentation. Currently, with rapid advance in Information and Communication Technology (ICT) this process can be supported electronically. Applying information systems improves care health processes. Nursing Information Systems (NISs) deal with nursing process. Materials and Methods: E...

reproductive behavior of 1525 pregnant woman were studied in the time of termination of pregnancy in relation to maternal age, education, prenatal care and the number of previous pregnancies. the results show that the frequency of maternal attendance at the centers of prenatal care is significantly related to maternal education. and the total pregnancies per woman are inversely correlated with ...

abstract background: workplace violence is a serious and problematic phenomenon in health care settings. research shows that health care workers are at the highest risk of such violence. the aim of this study was to address the frequency of physical violence against iranian health personnel, their response to such violence, as well as the contributing factors to physical violence. materials and...

background & purpose: since 2005, a reform known as rural insurance and family medicine scheme has introduced to primary health care network in iran in rural areas and small towns. the content of the reform implies a substantial change in those aspects of health centers that mainly could be categorized as structural quality. although, this is the requirement of all health care providers, they a...