1. Introduction Development of electronic government is the global trend of public sector reforms of the last decade. E-government is a tool for fudamental transformation of the way government works, enabling faster, cheaper, more personalized and more efficient service delivery to citizens and businesses anytime and enywhere. Many countries have developed and introduced concepts of e-governmen...

This paper discusses E-government, in particular the challenges that face its development and widespread adoption in Saudi Arabia. E-government can be defined based on an existing set of requirements. E-government has been implemented for a considerable time in developed countries. However, E-government services still face many challenges in their implementation and general adoption in Saudi Ar...

Integrated e-government in the European Union requires good conceptual and technological foundations. Aligned with the European e-government strategy, we present how infrastructure for national as well as cross-country e-government services can be facilitated by the Semantic Web Services concepts and technologies. With respect to this infrastructure, we identify key topics for our research.

The UK government is striving towards a vision for government-wide transformation, in which local authorities and central government departments are endeavouring to work with each other to deliver better services to citizens via a one-stop-shop environment for all services under the guise of electronic government (e-government). Having successfully e-enabled customer facing processes, the UK go...

The vast emergence of Information and Communication Technologies (ICTs) lead governments to adopt the use of ICT to deliver services to their citizens, businesses, and government constituents. These services can be delivered via the Internet using web technology (e-government) in an interactive way like any other e-service. But with the advent and wide use of mobile technologies, governments tr...

Purpose: E-Government, as a new bond linking the government and the public, has gradually become the focus of innovation in government services. The paper focuses on the e-Government service quality issues from the perspective of users. Design/methodology/approach: From the aspects of online service quality perception and offline service quality perception, based on IS Success model and SERQUAL...

Web services are deemed as the natural choice for deploying e-government applications. Their use enables e-government to fully get advantage of the envisioned Semantic Web. In this paper, we propose WebDG, a comprehensive Web Service Management System for e-government applications. It aims to improve government-citizen interactions through an infrastructure built around the ”life experience” of...

E-government is a relatively new branch of study within the Information Systems (IS) field. This paper examines the factors influencing adoption of e-government services by citizens. Factors that have been explored in the extant literature present inadequate understanding of the relationship that exists between ‘adopter characteristics’ and ‘behavioral intention’ to use e-government services. T...