The problem of disadvantaged shoppers has become more serious in Japan. Focusing the older adults’, this study aims 1) to clarify characteristics dissatisfaction against various road environments, and 2) extract elements as a factor inconvenience store accessibility. results indicated that degree tolerance amounts each related dissatisfaction. And several were avoided by people who had specific...

The trend of the new world starts with online purchasing that caters today’s modern business and technological world. E-consumers are increasing tremendously around the world as the ways of purchasing become more user-friendly and the need for e-shoppers becomes more intense. The study focuses on perceptive and manipulating the decision of e-shoppers to create a base for marketers and consumers...

As this new medium has become pervasive, companies with an Internet presence have labored to distinguish their Web sites and marketing techniques from the offerings of others. Consumers who purchase goods and services over the Internet want things faster, cheaper, and better. Waiting for a slow Web site to download overly complicated graphics or navigating through clunky computer screens have p...

This paper describes a research project that aims to increase our understanding of shoppers’ emotions during online shopping episodes. The research project centers on the presentation of a new research model, considered as an expansion of the model presented in Éthier et al.’s (2008) empirical study on the impact of interface design on emotions experienced on B2C Web sites. The model focuses on...

Purpose This paper aims at shedding light on the competing extrinsic motivations behind mobile shopping process of regular and occasional shoppers. Price convenience, security, order delivery post-sale service are investigated as antecedents attitude-intention path. Design/methodology/approach The empirical analysis is based a multigroup structural equation model (SEM) developed 903 online ques...