The integration of enterprise information systems has unique requirements and frequently poses problems to business partners. We discuss specific integration issues for micro-sized enterprises on the special case of independent sales agencies and their suppliers. We argue that the enterprise information systems of those independent enterprises are technically best represented by equal peers. Th...

The successful application of advanced information technologies and systems relies on a good understanding of the target organizational environment. Modelling techniques are needed for expressing complex social and organizational relationships and to help reason about them. The i* modelling framework supports the modelling of strategic relationships among organizational actors. Actors depend on...

The effectiveness and efficiency of information systems are closely related to the degree of integration between applications. In order to support the management of application integration, five success factors are analyzed. For each success factor, appropriate performance indicators are proposed. Since the analysis indicates that the success factors are closely interrelated, these dependencies...

EXECUTIVE SUMMARY This case study presents an experience report on an Enterprise Modelling and Application Integration project for a young company, starting in the telecommunications business area. The company positions itself as a broadband application provider for the SME market. Whereas its original information infrastructure consisted of a number of stand-alone business and operational supp...

More and more systems provide data through web service interfaces and these data have to be integrated with the legacy relational databases of the enterprise. The integration is usually done with enterprise information integration systems which provide a uniform query language to all information sources, therefore the XML data sources of Web services having a procedural access interface have to...

An underestimated aspect of the study of ERP implementations is the longer term impact of these highly integrated applications on the way that managers work. This paper reports on the changes to managerial decision processes arising from an ERP implementation four years prior to the study. Using the managers’ own description of their goals as a lens, the objective was to gain an understanding o...

Nowadays, enterprises cooperate more extensively with other enterprises during the entire product life cycle. Temporary alliances between various enterprises emerge such as those in Virtual Enterprises. However, many enterprises experience difficulties in the formation and operation of virtual enterprises, especially concerning integration issues. This paper lays down an architectural framework...

This paper presents a real-world application of a multi-agent system to enterprise integration for manufacturing planning and execution. The production management system used by most manufacturers today is comprised of disconnected planning and execution processes, and lacks the support for interoperability needed for enterprise wide integration. This situation often prevents the manufacturer f...

Automation and integration of business processes are at the heart of contemporary enterprise systems. In the pursuit of this goal, process automation technology is employed at varying levels of the enterprise information systems architecture. Larger organizations are faced with multiple instances of process management systems, each of which may provide a different paradigm for capturing, repres...