EAF plants normally consume coal and coke as reactants, alloying elements, or fuel. The price of these materials varies from € 0.20-0.35/kg. This is while nearly 10 million pieces of tires are annually discarded in Iran. The present study shows that scrap tires can be used as a substitute for coal and coke in EAF plants. Thirteen grades of steel including low, medium, and high carbon steels as ...

the accomplished researches show that in order to have better external service quality, the organizations need to have personnel (internal customers) responsibility to the objectives and visions of the organization and possess customer-oriented behaviors, and proper internal service (the satisfaction of departments with one another). in these times, after the consideration of internal marketing...

Wireless phone services acceptance may be fundamentally different from traditional systems acceptance or online purchase adoption, partly because it includes acceptance of both technology products and services, and partly because the characteristics of wireless service providers also have roles to play. To understand these differences we study antecedents to Technology Acceptance Model’s (TAM) ...

As part of an overall strategy to lower its IT costs, an oil and gas company considered deploying its data base management system within a client/server environment, thus cutting both hardware expenditures and software licensing fees. The organization was skeptical, however, of the network's ability to support 150 concurrent users at an acceptable response rate. Long transaction times would red...

BACKGROUND Researchers have found that management safety practices may predict occupational injuries and psychological distresses in the workplace. The present study examined the perception of management safety practices related to injuries reporting and its dimensions among workers of Isfahan Steel Company (ESCO). METHODS A self-administered anonymous survey was distributed to 189 workers. T...

Experience, defined as the subjective response of customers to any direct or indirect contact with a company, has been considered as a critical factor in connecting customers emotionally and in turn achieving customer retention. A most critical source of experience is the service delivery process encountered by customers. Nevertheless, existing tools for depicting service focus mainly on the ac...

cities are a focal point of energy consumption. accessibility to public services has a significant impact on the balance of public and private energy uses, which are two sectors that are directly affected by urban planning (the third is industrial). this paper establishes the relative magnitudes of service accessibility enhancement on urban energy efficiency in comparison to other factors, and ...