The rapid pace of technological innovation necessitates Information Technology (IT) services firms to continually invest in replenishing the skills of their key asset base, the human capital. We study the impact of human capital investments in the context of the Indian IT services industry, which has experienced double digit growth rates in the last decade. Indian IT services firms invest signi...

Recently acknowledged central constructs of psychological capital (consisting of the positive psychological resources; resilience, optimism, hope, and efficacy) has been demonstrated to be related to various employee attitude, behavioral, and performance outcomes. In this study, positive central constructs of psychological capital have been conceptually and empirically demonstrated to be relate...

Based on goal setting theory, this study explores the positive effect and influencing process of authoritarian leadership on employee performance, as well as the moderating role of individual power distance in this process. Data from 211 supervisor-subordinate dyads in Chinese organizations indicates that authoritarian leadership is positively associated with employee performance, and learning ...

Information technologies (IT) are increasingly prevalent in modern organizations. Given the important role of employee users in the IT implementation process, recent studies have acknowledged employee users’ satisfaction with the implemented IT (IT satisfaction) as a salient aspect of job performance. This study extends prior literature by evaluating employees’ job satisfaction as a surrogate o...

The extant operations management literature has extensively investigated the associations among quality, customer satisfaction, and firm profitability. However, the influence of employee attributes on these performance dimensions has rarely been examined. In this study we investigate the impact of employee satisfaction on operational performance in highcontact service industries. Based on an em...

The present study examines antecedents and consequences of two aspects of mindfulness in a work setting: employee awareness and employee absent-mindedness. Using two samples, the study found these two aspects of mindfulness to be beneficially associated with employee well-being, as measured by emotional exhaustion, job satisfaction, and psychological need satisfaction, and with job performance,...

In present scenarios, employee training is widely considered as the source of gaining competitive advantage. However, the effect of employee training on organisational performance in the print-media industry remains largely unexamined in the African context. This paper investigates the effect of employee training on organisational performance using Graphic Communication Group Limited as a case ...

The purpose for this research paper is to analyze the impact of organizational change towards employee performance in the banking sector of Pakistan. In this study Primary and secondary data collection techniques were used for obtaining data. Questionnaires were used for primary data collection. Leadership, Communication, Procedural justice, Employee development, Tolerance to change are the var...