Abstract This study aims to analyse the relationships among EFQM model, knowledge management (KM) process and corresponding results. It also seeks predictive power of phases KM with regard organisational The sample under is composed 113 Spanish organisations that feature some kind Excellence Recognition System granted by European Foundation for Quality Management (EFQM). paper uses partial leas...

establishing of total quality management in any organization including emergency medical services need to an appropriate tool to help developing, implementing and evaluating of quality programs. the objective of this study was to develop a valid and reliable tool for self assessing enabler criteria of iran ems centers according to european foundation for quality management (efqm) model.the stud...

The problem of sustainable business excellence has been investigated according to different aspects in fields. For a more detailed analysis, it is necessary develop an integrative model, respecting the baseline model European Foundation Quality Management, with possibility defining relationships and levels significance variables. primary goal this paper present developed simulate effects inform...

Performance Improvement is high on the agenda of most orga­nizations worldwide. A growing number improvement models are now available, and it necessary to adopt an approach earn attrac­tive organizational excellence performance. One such practice implement­ing EFQM Excellence model, which a self-assessment framework for determining strong weak points measuring areas improve­ment organization ac...

An organization's performance can be led by implementing a management approach called "business excellence." However, the European Foundation for Quality Management (EFQM) and Malcolm Baldrige National Award (MBNQA) are two most well-known excellence models. Prior to Covid-19 outbreak, there was no significant crisis within decade that put those business principles test. This paper looks concep...

The European Foundation for Quality Management (EFQM) 2020 model is a comprehensive and updated business that encompasses sustainability shares features with Industry 4.0, emphasizing transformation improved organizational performance, yet different theoretical practical foundations. This research highlights the EFQM model’s novelties its relationships/implications 4.0 paradigm, contributing to...