Although information and communication technologies (ICT) were an important issue for Travel & Tourism (T&T) since the 1960s (i.e. computer reservations systems, global distribution systems; Werthner & Klein, 1999), the difference today is that ICT has become a strategic issue for every business (Buhalis, 2006). The special benefit tourism gains from ICT can be put down to the characteristics o...

Tourism based on interactions with wildlife is increasing in popularity across the world. A conceptual framework is presented which begins to classify the major components of wildlife tourism/recreation and indicates the roles of and the relationship between these components. It is suggested that the values of conservation, animal welfare, visitor satisfaction, and pro"tability are often in con...

abstract airlines brands are getting new identities in the electronic age. because of growing new technologies like internet, there will be new strategic opportunities for airline companies to position their brand. on the other hand, religious tourism's industry has a sustainable market in iran, because of cultural issues. a lot of passengers prefer to do their religious travels with an ai...

Southern African countries have a good cultural tourism development potential, and many countries in the region have identifi ed the development of cultural tourism as one of the key growth areas in tourism. A specifi c element of cultural tourism is based on crafts that are sold for visitors in various sites and market places. Crafts and craft markets are relatively visible in the Southern Afr...

Address correspondence to Ghialy Yap, School of Accounting, Finance and Economics, Faculty of Business and Law, Edith Cowan University, 270 Joondalup Drive, Joondalup WA 6027, Australia. E-mail: [email protected] Tourism Organization, 2006). For those developing countries that have abundant labor supply, tourism is considered as an industry that can alleviate poverty and create jobs to financial...

This paper reports on the use of ‘co-operative evaluation’ to investigate tourists' decision making behaviours when using Internet resources. Co-operative evaluation is a qualitative ‘think-aloud’ technique used to investigate usability problems in interactive systems. In this study, the technique is adapted to examine both interaction problems and decision-making activities of subjects attempt...

This chapter provides an overview of tourism ontology and how it can be used for developing etourism applications. The Semantic Web is the next generation Web; it uses background knowledge captured as an ontology and stored in machineprocessable and interpretable form. Ontologies form the core of the Semantic Web and can be used to develop intelligent applications. However, generating applicati...

WOM elasticity values show a significant difference between physical and service product categories. In addition, all effective respondents in this research are highly sensitive to WOM relating to specific products. This shows that WOM is not only a key variable of tourism products but also validates that WOM communications are meaningful for tourism customers. The authors contributes to touris...

Safety and security are key aspects for the success of tourism in every destination. Rather than objective risks, it is rather the tourist's individual and subjective perception of these risks that mostly infl uence destination choice and in the long run tourism fl ows from one country to another. Th e concept of risk perception has been highly studied in tourism, however the literature remains...