The proliferation of goods and services offered online and the growing number of e-consumers are catalysts for the ongoing burgeoning of e-commerce. Many industries have adopted e-commerce technologies to optimize and automate business processes. Despite the co-dependent relation between fundamental e-commerce components—negotiation, contracts, and business workflow—research and development is ...

This paper proposes an agent based e-shopping system that uses different negotiation models to match different users and generates different negotiation model objects for adaptation of different user preferences. Five diffe rent levels from simple to sophisticate of negotiation models are described. How different models are matched to di fferent users is explained and how adaptation of differen...

Automated negotiation agents negoatite issues of an e-commerce transaction with human consumers on behalf of e-commerce vendors, and they can increase the financial benefits of the consumer and the vendor jointly. Both the artificial intelligence community and the economics (game-theory) community have proposed methods for negotiation agent design. The focus has been on agents that are restrict...

In this paper we present our experience in applying Semantic Web technology to automated negotiation. This result is a novel approach to automated negotiation, that is particularly suitable to open environments such as the Internet. In this approach, agents can negotiate in any type of marketplace regardless of the negotiation mechanism in use. In order to support a wide variety of negotiation ...

E-business negotiation is a decision-making process that seeks to find an electronic agreement, which will satisfy the requirements of two or more parties in presence of limited information, and conflicting preferences. Therefore, we need to use hybrid systems that are able to have an appropriate performance in real conditions of different types of automated negotiations. This paper presents a ...

In this paper, we study the effects of synchronous and asynchronous communication mode on electronic negotiations. By applying content analysis, we compare the negotiation processes of two e-negotiation simulations conducted in a synchronous and an asynchronous mode. Our results show significant differences in communication behavior of subjects. Synchronous negotiation mode leads to less friend...

Electronic commerce has been a significant commercial phenomenon for many years, and automatic bargain between buyers and sellers further increases the advantage of the e-market. However, in some scenarios of shopping online, commodity prices can no longer be the core of negotiation, for price may be always unchanged in the negotiation process. This paper proposes a logic framework for asynchro...

We have developed a Web-based negotiation system that is closely modeled on real-world transactions. In this paper we illustrate the generality of the system by discussing two disparate applications of the system: one taken from business and the other from collaborative e-learning. In the business context we look at online employment negotiation. In the e-learning case, we discuss a scenario wh...

This chapter describes how to design agent-based negotiation systems in e-marketing. Such a negotiation scheme requires the construction of a suitable set of rules, called a protocol, among the participating agents. The construction of the protocol is carried out in two stages: first expressing a program into an object-based rule system and then converting the rule applications into a set of ag...

Electronic commerce has changed the way businesses interacting with consumers and peers. For both B2B and B2C transactions, it becomes more and more important to make the traditional negotiation price mechanism automated and intelligent [1]. Automated negotiation has become the core of the next generation intelligent e-commerce. The main principle is using software agent technology to make the ...