This paper reports from a case study of an IT innovation consortium in the field of elderly home healthcare. The circumstance of the consortium we studied includes that it was comprised of small-to-medium sized enterprises and targeted a public sector oriented market. We present six institutional constraints facing the heterogeneous innovation collective in the innovation creation process: proc...

Successful innovation development is nowadays dependent on understanding both existing and emerging user needs, through which business opportunities are developed. For that purpose, the use of living labs has emerged as a novel form of creating competences and competitive advantage. An increasing number of managers are interested in living labs as a way to transform their conventional R&D organ...

Virtual teams (VTs) have emerged as a new form of organizational structure supported by enabling information and communication technologies (ICT) that are able to meet future service innovation challenges of the fast-changing business environment. How effective are these virtual teams in comparison to traditional face-to-face groups? Is the teamwork quality similar and is information exchanged ...

Technology infrastructure supports the design, deployment and use of both individual technology-based components and the systems of such components that form the knowledgebased economy. As such, it plays a central role in the innovation process and in the promotion of the diffusion of technologies. Thus, it is an important element contributing to the formation and operation of innovation system...

This study describes a process in which a firm relies on an external consumer community for innovation. While it has been recognized that users may sometimes innovate, little is known about what commercial firms can do to motivate and capture such innovations and their related benefits. We contribute to strategy literature by suggesting that learning and innovation efforts from which a firm may...

Most organizations today are required not only to operate effective business processes but they are required to accommodate for changing business conditions at an increasing rate. Today nearly every business relies on their Enterprise Systems (ES) for process integration and future generations of ES will increasingly be driven by business process models. Consequently business process modeling a...

This paper discusses Information Driven Collaborative Engineering (IDCE) as an enabler of Functional Product Innovation (FPI). It discusses challenges that arise in functional product development and how distributed collaborative work will be affected. Finally the paper proposes bringing the domains of Distributed Collaborative Engineering (DCE) and Knowledge Enabled Engineering (KEE) together ...

As new networks such as sensor and grid computing are developed, service providers, intermediaries, and users are exposed to an increasing number of contexts, which is a set of information that affects users’ behavior and value system in accordance with a network they belongs to. This paper proposes that citizens’ contextual data should be collected based on service quality, satisfaction, and t...

Introduction In this paper we are concerned with design and innovation in the context of long-term service driven engineering projects. These are defined as capital projects which involve, not just the manufacture or construction, delivery and/or commissioning of a capital facility, but also the long term operation and/or maintenance of that facility for the client. We argue that long-term proj...