In service sector, there are challenges in keeping an optimum balance between customers' demand and availability of resources. This problem is going to be more intense in the health sector due to the fact that both arrival and service times are random. Therefore, designing the service environment by keeping the optimum balance between customers’ demand and available resources is becoming a seri...

Dear editor Patients’ satisfaction has long been consideredas an important factor when gauging healthoutcome and quality of care in both developedand developing countries (1) and constitutes asubstantial indicator of the health care quality(2). Researches have shown that satisfiedpatients are more likely to develop a goodrelationship with the health system, leading toimproving compliance, conti...

.

OBJECTIVE To study how doctors care for their patients, both medically and as fellow humans, through observing their conduct in patient-doctor encounters. DESIGN Qualitative study in which 101 videotaped consultations were observed and analysed using a Grounded Theory approach, generating explanatory categories through a hermeneutical analysis of the taped consultations. SETTING A 500-bed g...

 Background and Objectives: Hospital bed utilization is influenced by various factors, which may be categorized into patient-related, physician-related, and administration-related issues. It could be argued that the causes of inappropriate hospital bed utilization would be perceived differently by the clinicians and the patients. Given the unique role of clinical practitioners in quality of car...

many people and even some doctors, in the past, believed that only god decides about human birth. they believed that human knowledge is far from determining this. when islamic civilization began to spread, medical knowledge made great progress too. muslim doctors began to express their opinions about fertility and infertility. this study, which is basically a library research, is an attempt to ...

background: to find out the knowledge, attitude and compliance with standard precautions among doctors working in a terti­ary care hospital. methods: the cross sectional study was conducted during october 2006 in the form of self reporting questionnaire. the question­naire included question about duration of clinical experience, hepatitis b virus vaccination and its antibody titer, knowl­edge a...