Morgan O’Connor1,4, Samuel Moulton1, Brenna M Lobb3 and Amie L Peterson2,3* 1Oregon Health and Sciences University School of Medicine, Portland, USA 2Oregon Health and Science University Department of Neurology, Parkinson’s Center of Oregon, Portland, USA 3Veterans Affairs Hospital Department of Neurology, Parkinson’s Disease Research, Education and Clinical Center, Portland, USA 4Department of...

The last few years have witnessed an increasing interest in organizing sterilization. Every new hospital now being planned in the British Isles includes provision for a central sterile supply department and many existing hospitals are also planning such departments. Several of these are likely to be opened within the next year or two. At the present rates of progress there will be few hospitals...

BACKGROUND Hospitals have expressed no knowledge of patients' opinions regarding diversified appointment registration systems, despite efforts to develop novel appointment registration systems that assist patients and increase hospital efficiency. Therefore, the aim of this study was to investigate the use of diversified appointment registration systems and explore the factors influencing patie...

OBJECTIVE To determine the change in adverse event (AE) rates and preventable AE rates over time, identify certain patient risk groups and discuss factors influencing the outcome. DESIGN Longitudinal retrospective patient record review study. SETTING AND PARTICIPANTS A random sample of 21 hospitals in The Netherlands in 2004, and 20 hospitals in 2008. In each hospital, 400 patient admission...

BACKGROUND Simulation-based medical education (SBME) has traditionally been conducted as off-site simulation in simulation centres. Some hospital departments also provide off-site simulation using in-house training room(s) set up for simulation away from the clinical setting, and these activities are called in-house training. In-house training facilities can be part of hospital departments and ...

OBJECTIVE Time spent in hospitals is complex and entails a number of distinct phases that fluctuate depending on many variables. Attempts to understand patients' experiences often involve focusing on their needs using self-evaluation, but this does not clearly highlight the complexity of coping. Questionnaires based on telephone surveys and emails do not facilitate a sufficient assessment of th...

Cost for clinical treatments has been continuously increasing during the last several years. With 10.8% of GNP in 2003 it became the highest in Europe [1]. In order to overcome this problem, in 2004 reimbursements of hospital services based on disease patterns were introduced by the German government [2]. Under these new reimbursement rules hospitals are no longer reimbursed according to the nu...

This study intended to assess the utilization of information technology services by employees in public sector through taking Geita District Council, Tanzania as a case study. The study aimed at examining the utilization of IT services as a tool to generate efficiency of work in order to find out IT services utilized by employees in the organization; it also investigates the role of IT sectors ...

BACKGROUND Radiology department as a service provider organization requires realization of quality concept concerning service provisioning knowledge, satisfaction and all issues relating to the customer as well as quality assurance and improvement issues. At present, radiology departments in hospitals are regarded as income generating units and they should continuously seek performance improvem...

BACKGROUND Most Canadian emergency departments use an unstructured, individualized approach to patients with chest pain, without data to support the safety and efficiency of this practice. We sought to determine the proportions of patients with chest discomfort in emergency departments who either had acute coronary syndrome (ACS) and were inappropriately discharged from the emergency department...