The sustainability of virtual communities is determined by the extent to which users are willing to continue using the supported virtual space. Building upon the information system continuance model and the information adoption model, a research model explaining user continuance intention to use virtual communities (e.g., Web-based Bulletin Board Systems) is proposed. The proposed model was tes...

Researchers have expended considerable effort in constructing theoretical models, such as the technology acceptance model (TAM), expectation confirmation model (ECM), and cognitive model (COGM), that explain and predict user behavior in information system acceptance and continuance. This study combines these three models and two central constructs satisfaction and attitude into an integrated mo...

In previous research, MVAS subscribers have been regarded as technology users. By adopting the servicedominant logic perspective from the service management discipline, this study proposes and empirically tests a model integrating both technology user and service consumer perspectives, emphasizing the role of service experience in MVAS continuance. The findings show that both technology excelle...

The purpose of this article is to provide a general overview on mobile commerce research with a focus on mobile commerce continuance usage intention studies. It highlights the phenomenon of mobile commerce industry as well as the conceptual definition of mobile commerce itself. It is then followed by a discussion on selected previous mobile commerce studies. In order to fill in the gap in the c...

Post adoption behaviours of e-service users are important for e-service providers to increase both their revenues and profits. This paper develops a model to investigate the factors influencing users’ post adoption behaviours, including continuance intention to use e-services and recommendation behaviour. The model is developed based on Expectation Confirmation Theory and includes two additiona...

Uses of social network sites (SNSs) are diversifying in an astounding fashion. SNSs (e.g. Facebook) can no more be seen as online platforms solely for socializing. This study examines the Facebook users’ perceptions, attitudes and continuance intentions of the site (Facebook). To meet this objective data was collected from a purposive sample of 211 respondents who have been using Facebook for m...

The purpose of this study is to understand factors that affect Blog continuance intention. The expectation-confirmation theory (ECT) model is adapted with perceived enjoyment and user involvement. Data was collected via an online survey which results 430 valid samples. The research model was assessed by structural equation modeling (SEM) as performed in LISREL program. The results show that con...

Based on the theoretical lens of multiple commitments and prior research on electronic word-ofmouth (eWOM), this study develops a research model to investigate the antecedents of users’ continuance intention to contribute eWOM in online opinion platforms. Specially, this study investigates the mediating roles of multiple commitments namely, affective commitment, calculative commitment and norma...

Massive Open Online Courses (MOOCs) have been playing a pivotal role among the latest e-learning initiative and obtain widespread popularity in many universities. But the low course completion rate and the high midway dropout rate of students have puzzled some researchers and designers of MOOCs. Therefore, it is important to explore the factors affecting students’ continuance intention to use M...

Organizational commitment is crucial to hospitals due to the critical role that employees play in the provision of healthcare services. In this study, we investigate the relationship between job satisfaction and organizational commitment (affective commitment, normative commitment and continuance commitment) in pay hospitals in Konya city, Turkey. The findings of the research indicated that job...