This article makes recommendations to help team leaders effectively use ICT channels to develop and improve trust within their distributed virtual teams which will allow achieving a more effective team collaboration. Based on thorough review of the literature and content analysis, we have identified 29 factors for trust-building in this environment based on Cognitive Trust and seven factors bas...

Nowadays, peer-to-peer (P2P) streaming systems have become the most popular way to deliver multimedia content over the internet due to their low bandwidth requirement and high video streaming quality. However, P2P streaming systems are vulnerable to various attacks, especially pollution attacks, due to their distributed and dynamically changing infrastructure. In this paper, by exploring the un...

Maintaining high quality content is one of the foremost objectives of any web-based collaborative service that depends on a large number of users. In such systems, it is nearly impossible for automated scripts to judge semantics as it is to expect all editors to review the content. This catalyzes the need for trust-based mechanisms to ensure quality of an article immediately after an edit. In t...

Trust plays an important role when it comes to sharing and picking up information on the Internet. Even more so when advice is being exchanged and decisions are being made based on what at first sight seems to be interpersonal communication between people who do not know each other. Research concerned with the role of trust in making an assessment of online user-generated information, often foc...

Online merchants adopt web personalization to customize web content to match online users’ needs. Prior research has only looked at the “success” side of web personalization. Little research examines the “problematic” side of web personalization. The objective of this research is to explore how “malfunctioning” personalized web services influence an online user’s trust in the personalization ag...

The interest in the study of trust has grown steadily since 1990 in a wide range of scholarly disciplines. The science of information systems is no exception, since the concepts of information and trust are inseparably intermingled. Meanwhile, there exist numerous applications of trust – most commonly in the areas of security and content filtering many of which have already successfully been te...

In recent years, the success of social media in the private realm has entailed an increasing awareness of opportunities that are linked to user-generated content in knowledge management systems. Alongside the benefits in terms of knowledge quantity, new quality risks arise from an unregulated knowledge contribution. Considering that, review mechanisms have been implemented to monitor the conten...

With the proliferation of recommendation functions (RF) on e-Commerce websites, there is growing confusion about how various RF types affect consumers’ beliefs and behavior. Despite the importance of understanding the differential effects of RF types, research focusing on the comparison between provider-generated recommendations (PGRs) and user-generated recommendations (UGRs) has received litt...

People are increasingly using social question and answer (Q&A) sites as a source of information. Asking a question on a social Q&A site is a form of social search, as it enables the site’s users to find information by utilizing social resources through interactions with other people. In social Q&A settings, people interact with online content created by other users, and also with unknown people...

-Multi-agent systems like Peer-to-Peer networks are widely used for content sharing and searching. However, privacy and security are the concerns with such networks as they are vulnerable to attacks due to open, dynamic and anonymous nature. To protect communications over such networks many models came into existence that are based on the reputation or trust of the peers that interact with each...