Work groups are of critical importance to organizational effectiveness. Whether group members can function together cohesively affects the performance of a team. Therefore, the relationship between group cohesion and performance has been the focus of many studies. With advances in information technology, virtual teams have been employed in firms for a variety of tasks. Compared to face-to-face ...

It is characteristic of a continuum that it be “all of one piece”, in the sense of being inseparable into two (or more) disjoint nonempty parts. By taking “part” to mean open (or closed) subset of the space, one obtains the usual topological concept of connectedness. Thus a space S is defined to be connected if it cannot be partitioned into two disjoint nonempty open (or closed) subsets – or eq...

Outsourcing is a prevalent arrangement for leveraging resources and knowledge. However, outsourcing improperly managed can undercut any benefits gained. Outsourcing tends to relate to team atmosphere. This is also true for both task and relationship conflict. As team compositions evolve, tasks become more complex, and inter-company relationships progress, it is increasingly important to underst...

This study looks at how an information and communication technologies (ICT)-rich environment impacts team conflict and conflict management strategies. A case study research method was used. Three teams, part of a graduate class in instructional design, participated in the study. Data were collected through observations of team meetings, interviews with individual members, plus analysis of elect...

Virtual teams are work groups linked together via computer and communication technologies. Since virtual teams are often spread over geographic and organizational boundaries, team diversity makes them susceptible to greater levels of conflict than face-to-face teams. This paper proposes a research model to understand the influence of cultural diversity on conflict in virtual teams, which in tur...

The management of conflicts that emerge during new service development (NSD) has escaped the attention of scholars. Yet differing conflict management styles (CMS) of team members and dynamics within the team create a complex managerial challenge. Additionally, the broader literature on conflict resolution shows contradictory findings preventing a clear roadmap for practitioner use when such con...