Habermas's theory of communicative action (TCA) has made a significant impact on information systems (IS) research. However, the expected benefit to IS application has lagged due to a gap between IS theory informed by Habermas’s ideas and IS practice. This paper re-states the concepts central to communicative action theory and from that perspective interprets the meaning of IS in organizational...

We propose an approach to reasoning about conversation protocols within the framework of a logic-based agent language. We show how to embed a theory of communicative actions in the framework of a modal logic of action and beliefs, to specify software agents that, situated in a multi-agent environment, can interact with one another by a speech act based communication mechanism. Agents have their...

Model checking techniques for communication protocols usually are phrased in terms of processes, basically labelled arcs in a labelled transition system. We propose to lift checking for such protocols to a more abstract level by analysing the protocols as composite communicative actions, with a communicative action viewed as a mapping on an appropriate class of epistemic models. As an example, ...

In this paper, we demonstrate that teams may use genre systems -sequences of interrelated communicative actions -strategically or habitually to structure their collaboration. Using data from three teams' use of a collaborative electronic technology, Team Room, over an eight month period, we illustrate that genre systems are a means of structuring six aspects of communicative interaction: purpos...

The communicative action perspective of business processes and information systems has attracted much attention recently. A viable approach in this area is: Action Workflow. This paper investigates the use of Action Workflow as a generic business framework, relating it to the alternative Business as Action game Theory. The latter provides a more exhaustive description of various business action...

We propose an extension of the FML-APML specification to match our needs for specifying the communicative strategies of an engaging interactive toy. This intelligent toy uses various strategies defined in previous work to try to engage the child in a long-term relationship. We have identified several useful tags that are not yet incorporated in FML, in particular, tags to represent actions, emo...

This paper describes a media-independent knowledge representation scheme, or content language, for describing the content of communicative goals and actions. The language is used within an intelligent system for automatically generating integrated text and information graphics presentations about complex , quantitative information. The language is designed to satisfy four requirements: to repre...

Humans are mainly right-handed for many actions including gestures. This bias is strongly linked to a left cerebral hemispheric dominance for language functions. Whether similar lateralized systems for communicative behaviors are present in other animals is unclear. Here we report the first evidence of strong population-level right-handedness in 60 captive baboons for a species-specific communi...

We propose an approach to reasoning about conversation protocols within the framework of a logic-based agent language. We show how to embed a theory of communicative actions in the framework of a modal logic of action and beliefs, to specify software agents that, situated in a multi-agent environment, can interact with one another by a speech act based communication mechanism. Agents have their...

1 As a step towards comprehensive computer models of communication , and eeective human machine dialogue, some of the relationships between communication and aaect are explored. An outline theory is presented of the architecture that makes various kinds of aaective states possible, or even inevitable, in intelligent agents, along with some of the implications of this theory for various communic...