Humans' ability to represent their body state from within through interoception has been proposed to predict different aspects of human cognition and behaviour. We focused on the possible contribution of interoceptive sensitivity to social behaviour as mediated by adaptive modulation of autonomic response. We, thus, investigated whether interoceptive sensitivity to one's heartbeat predicts part...

Business-to-consumer (B2C) e-commerce suffers from consumers’ lack of trust. This may be partly attributable to the lack of face-to-face interpersonal exchanges that provide trust behavior in conventional commerce. It was proposed that initial trust may be built by simulating face-toface interaction. To test this, an extensive laboratory-based experiment was conducted to assess the initial trus...

This study investigates the impact of incongruence between visual and text-based information about a product provided by sellers on e-commerce websites. We hypothesize that the incongruence between the quantity presented in a visual representation and a text-based description will produce a negative effect on the product evaluation of customers. Two pilot studies provide initial evidence to sup...

Consumers may access the interweb and internet anywhere anytime via wireless devices. The strategy of contextual marketing (CM), or providing customised and contextual information to customers at the point of need in real time, becomes the key to reaching and retaining online customers. This study attempts to empirically explore the new business model of CM and its resulting e-commerce performa...

Work related to improving the performance of web based ecommerce servers has largely focused on providing better response times and higher throughput. However the most important performance metric for businesses is profitability. Thus it is imperative that online businesses identify valuable user sessions and ensure their completion in transient and persistent overload conditions. This paper in...

There has been a plethora of research on the internet and web sites especially in the area of usability. In addition, much of the research has focused on small to medium sized businesses. Little attention has been given to the purpose and content of web sites especially large organisations in an Australian setting. This study proposes a four stage model of e-commerce activity using the level of...

There is an extensive literature on data mining techniques, including several applications of these techniques in the e-commerce setting. However, all previous approaches require that expert users interpret the data mining results, making them cumbersome to use by business analysts. In this work, we describe a framework that shows how data mining technology can be effectively applied in an e-co...

This chapter presents a case study of an overview of the efforts of Texas Instrument’s (TI’s) internal and external ERP implementation, with a focus on linking its ERP system in a global e-commerce setting. This linkage is especially important since it had been stated in TI’s strategic plan as a objective of this project to provide visibility of the ERP system to external constituents via Web l...

The Organization for Economic Cooperation and Development (OECD) places the issue of taxation of cross-border e-commerce transaction as one of its top four projects for investigation. In January 2001, some member countries agreed to a series of guidelines on how to apply existing tax treaties to Web transactions. After discussing potential threats and challenges facing etax administrators and p...