BACKGROUND Organizational citizenship behavior, or extra-role behavior, refers to voluntarily going beyond job task requirements. This study aims to provide a new lens to citizenship behaviors by specifically exploring different expectations of citizenship behaviors related to employees' demography and suggesting how such expectations might shape employees' citizenship behaviors. RESULTS Usin...

There is strong theoretical support for organizational commitment impact on in-role behaviors and organizational citizenship behavior performance. However, previous studies did not attain consistent conclusions with respect to the influence of organizational commitment on organizational citizenship behavior. The purpose of the study is to adopt the three components of organizational commitment ...

religion is one of the most important factors which shape the values and beliefs of many people in different societies, and has indisputable effects on human behavior. these effects are present in organizational work environments, as well. in this paper, direct and indirect effects of religiosity on one of the most important dimensions of organizational behavior, namely organizational citizensh...

Organizations can’t develop production and effectiveness of their own without voluntary willingness of people to cooperate. Because, people do their duties based on acceptable rules and regulations of an organization in forced mod. But people express their effort energy and knowledge to flourish their abilities in favor of the organization in voluntary cooperation. Since organizational citizens...

Job satisfaction, as an integral part of organizational environment, can affect organizational citizenship behavior. Therefore, the present paper aimed at determination of the relationship between these two factors among the employees to provide an appropriate model. The population of this study consisted of all employees of Golestan Province industry, mine and trade organization (Iran), the nu...

We examined the relationships of perceived organizational support and job satisfaction with organizational citizenship behavior and task performance in China. Employees from two large-scale state-owned enterprises (SOE) completed measures of perceived organizational support and job satisfaction and their immediate supervisors completed measures of task performance and four facets of organizatio...

today, one of the most important features of any organization is a committed workforce with high emotional intelligence who want to be involved in the successful change. in other words, they should show the same organizational citizenship behaviors and organizational commitment.  the current study aims to investigate the impact of emotional intelligence on organizational citizenship behavior an...