Queuing theory is the formal study of waiting in line and is an entire discipline in operations management. This article will give the reader a general background into queuing theory, its associated terminology, and its relationship to patient satisfaction. Queuing theory has been used in the past to assess such things as staff schedules, working environment, productivity, customer waiting time...

It is practically significant to research the traffic flow of intersection because the capacity of intersection affects the efficiency of highway network directly. This paper analyzes the traffic conditions of an intersection in certain urban by the methods of queuing theory and statistical experiment, sets up a corresponding mathematical model and compares it with the actual values. The result...

We show how agent-based simulation is used for analyzing different queuing strategies in the youth health care sector. The simulation model represents an authentic business case and is parameterized with actual market data. We discuss the differences between four queuing strategies which are based on push/pull allocation and centralized/decentralized queuing strategies. The model incorporates, ...

Process-driven spreadsheet queuing simulation is a better vehicle for understanding queue behavior than queuing theory or dedicated simulation software. Spreadsheet queuing simulation has many pedagogical benefits in a business school end-user modeling course, including developing students' intuition , giving them experience with active modeling skills, and providing access to tools. Spreadshee...

Queuing is a common phenomenon in theme parks which negatively affects visitor experience and revenue yields. There is thus a need for park operators to infer the real queuing delays without expensive investment in human effort or complex tracking infrastructure. In this paper, we depart from the classical queuing theory approach and provide a data-driven and online approach for estimating the ...