icons to identify search results. One interesting alternative to this is the use of motion as described by Ware and Bobrow in [14]. In this work, when users move the mouse over a node, nodes within the target node's local neighborhood move in some particular way. This can allow for "pre-attentive coding", which makes objects seem to "pop out" from the display. Some tools use panning and zooming...

A key premise in innovation literature suggests that individuals enabling contact between pairs of otherwise disconnected others (i.e., holding open triads) are more innovative, as they benefit from opportunities for knowledge recombination. Such benefits also come with a cost, conducting innovative action triads requires finding common ground to coordinate and integrate disparate efforts uncon...

Since the 1970s, services marketing has grown into a major sub discipline of marketing. It is constantly claimed – but is refuted in the article – that services are now the dominant economic activity in developed countries and keeps growing while the two traditional goods sectors, manufacturing and agriculture, are declining. In today's competitive world, having expertise, knowledge and marketi...

1 Lampros K Stergioulas, Department of Communication Systems, Lancaster University, Lancaster, LA1 4YR, [email protected] 2 Bernd Simon, Department of Information Systems, Vienna University of Economics and Business Administration (Wirtschaftsuniversität Wien), A-1090 Vienna, Augasse 2-6, [email protected] 3 Hassan Ahmed, Department of Communication Systems, Lancaster Univer...