In order to develop appropriate queueing models that can be applied to efficiently provide good service in a service system with arrivals by appointment, we carefully consider what stochastic arrival process models may be appropriate. We provide a guideline or template for creating stochastic arrival process models by carefully examining appointment and arrival data from an endocrinology clinic...

This paper studies methods for managing a fleet of trucks providing container pickup and delivery service (drayage) to a port with an appointment-based access control system. Responding to growing access congestion and its resultant impacts, many U.S. port terminals have implemented appointment systems, but little is known about the impact of such systems on drayage fleet efficiency. To address...

E-Appointment Scheduling (EAS) has been developed to handle appointment for UMP students, lecturers in Faculty of Computer Systems & Software Engineering (FCSSE) and Student Medical Center. The schedules are based on the timetable and university activities. Constraints Logic Programming (CLP) has been implemented to solve the scheduling problems by giving recommendation to the users in part of ...

abstract following the advances in mobile communication and information technology, smart phones have been used in a wide variety of commercial, social, entertainment, file sharing and health transactions and applications. the current procedures in healthcare environment for patient registration, appointment scheduling and payment are time consuming and somehow tiresome. traditionally, patients...

Fundamental to optimal diabetes management is good patient self-care and regular follow-up with health professionals. Missed appointment may disrupt the continuity of diabetes care, thereby interfering with regular preventive screening and timely intervention.1 It may also affect care for other patients due to interference with scheduling, poor use of resources and negative impact on doctor-pat...

OBJECTIVE This study investigated motivation to attend appointments, self-efficacy, self-esteem, substance use, and emotional distress as predictors of optimal HIV appointment adherence in minority youth living with HIV. METHODS Utilizing a prospective design, questionnaires were collected from 82 minority youth (mean age = 20.3) at baseline and appointment adherence was assessed over the sub...