This article reports on a study of the use and form of greetings and closings in the emails of two New Zealand workplaces: an educational organization and a manufacturing plant. Using discourse analytic techniques, 515 emails were analyzed and a number of differences were identified. In the educational organization, where restructuring has resulted in low staff morale and a mistrust of manageme...

Iris Bohnet and Stephan Meier Abstract: We employ experiments to illustrate one factor contributing to the lack of distrust in the recent corporate scandals: Trust rather than no trust was the default. People are more trusting when the default is full trust than when it is no trust. We introduce a new game, the distrust game (DTG), where the default is full trust and find that in it, trust lev...

How trust affects health-care utilization is not well-understood, especially in low- and middle-income countries. This article focuses on China, a middle-income country where low trust in health-care settings has become a prominent issue, but actual levels of distrust and their implications for utilization are unknown. We conducted a nationally representative survey of the Chinese population (N...

The first experiments on the use of wetland plants to treat wastewaters were carried out in the early 1950s by Dr. Käthe Seidel in Germany. The first full scale systems were put in operation during the late 1960s and since then constructed wetland systems have been spreading throughout the world. At present, there are several types of constructed wetlands used for wastewater treatment. Free wat...

We propose a new theoretical framework for understanding simultaneous trust and distrust within relationships. grounded in assumptions of multidimensionality and the inherent tensions of relationships. and we separate this research from prior work grounded in assumptions of unidimensionality and balance. Drawing foundational support for this new framework from recent research on simultaneous po...

To trust someone is to have expectations of their behaviour; distrust often involves disappointed expectations. But healthy trust and distrust require a good understanding of which expectations are reasonable, and which are not. In this paper, I discuss the limits of trustworthiness by drawing on recent studies of trust in the context of defensive medicine, biobanking and cardiopulmonary resusc...