Synopsis This paper examines the impact of customer expectations on the management of public leisure services, arguing that public leisure providers will need to shift their attention from the management of service quality, to focus on the management of customer expectations of their services. Improving the quality of public leisure services has been a goal for successive governments; quality m...

Leisure studies graduates seek employment in a highly competitive marketplace. In addition to their degree qualification, graduates need to have a core of generic skills and attributes that are sought by their industry sector employers. As part of a larger study, graduates from Griffith University’s leisure management degree (1997-2000) were surveyed to explore their perceptions of how their ge...

BACKGROUND The burden of illness can be described by addressing both incidence and illness severity attributable to water recreation. Monetized as cost, attributable disease burden estimates can be useful for environmental management decisions. OBJECTIVES We characterize the disease burden attributable to water recreation using data from two cohort studies using a cost of illness (COI) approa...

BACKGROUND Leisure time is one of the most important aspects of life, especially for people with chronic diseases. The concept and types of leisure have frequently been evaluated in different socio-cultural populations. The aim of this study was to identify the nature of leisure activities among a sample of Iranian patients with multiple sclerosis (MS) and classify the identified types of activ...

Based on Article 31(1), the rights of child to rest and leisure, applying sociology childhood as our theoretical approach, we investigated leisure play among working children in Addis Ababa, Ethiopia. Data from 45 qualitative interviews shows that reasons behind work vary children. For some, primary motivation for is getting money recreation, while others are obliged help families. Accordingly,...