Today there are still a lot of people preferring to consult a human employee in a travel agency instead of using the internet for booking or organizing a travel. Technical problems, incomprehensible interfaces, and insufficient search engines are part of that problem. With the interplay and adjustment of several advanced, preference driven middleware components we achieve to automate skills tha...

Let's consider that we are in charge of developing an application for our travel agent in New York, and that we have decided to make use of an ontology to represent explicitly the knowledge that will be used by it. We will focus to travelling and Lodging, but leisure time, cultural events, tours, etc., will be considered in further stages of our ontology. We know that when a client makes a trip...

EXECUTIVE SUMMARY This case describes the implementation of an online travel management system at FED-AK, the Alaska office of a U.S. government agency. The previous system was intended to accomplish the same functionality, but due to employee resistance, it was used only as a forms generator in conjunction with a paper-and mail-based process. The new system is integrated, which compels employe...

The aim of this research is to examine the relationships between factors job satisfaction (pay, promotion, supervision, fringe benefits, contingent rewards, operating procedures, co-workers, nature work and communication) identified by Spector organizational commitment in travel agencies Serbia. survey was conducted during March April 2020, on a sample 152 respondents, using method validated in...

Web design, user experience, and information architecture play an important role in improving consumer trust customer engagement. This study examines whether updated web design of a Portuguese travel agency may increase leads, engagement based on the best practices. The empirical was quantitative approach. To analyse impact new version, Wilcoxon signed rank test applied. results show that versi...