A major reason for the low take-up rate of telecommuting is that companies are not convinced of the economic benefits of telecommuting. They believe most of the benefits accrue to the workers but not the company. This paper presents the findings of a cost benefit analysis. Four categories of costs and benefits are identified. The analysis considers three categories of workers: managers, profess...

Telecommuting work represents a strategy for managing the growing number of older people in the workforce. This study involved a simulated customer service telecommuting task that used e-mail to answer customer queries about media-related products and company policies. Participants included 27 "younger" older adults (50-65 years) and 25 "older" older adults (66-80 years). The participants perfo...

In this paper we will analyze telework in the companies which belong to the information technology sector. To this purpose we have made an empirical research of 107 Spanish companies. First of all we have analyzed the tasks carried out through telework, the form is which they are carried out, both the individual tasks and the shared ones, the methods used for exchanging results, the changes bro...

After entering the knowledge economy era, competition and development of enterprises rely more on the use and transfer of knowledge and information. As the carrier of knowledge, knowledge workers are becoming more and more important. In this paper, based on the perspective of behavior performance, the author has analyzed the performance of knowledge workers, and put forward that the knowledgeab...