It is important work to exactly know what is major quality and their sub-criterion on QoS model. Furthermore, when the system developer or designer construct or make system software, they need to get an accurate guide line of the quality. However, the quality research of system software area lacked. This research aims to identify the criteria and to make quality model for system software. For t...

Various software metrics may be used to quantify object-oriented source code characteristics in order to assess the quality of the software. This type of software quality assessment may be viewed as a problem of classification: given a set of objects with known features (software metrics) and group labels (quality rankings), design a classifier that can predict the quality rankings of new objec...

Presently, the majority of software development, including outsourcing, is carried out by small and medium size software development organizations all over the world. These organizations are not capable to bear the cost of implementing available software process improvement models like CMMI, SPICE, ISO, and so forth. Therefore, there is a need to address this problem. In this chapter, various s...

The quality of the software is critical and essential in different types of organizations. In some types of software, poor quality of the software product in sensitive systems (such as: real-time systems, control systems, etc.) may lead to loss of human life, permanent injury, mission failure, or financial loss. In software engineering literature, there are a number of quality models in which t...

This paper presents usability perspective in the most frequently used models of software quality characteristics, namely FCM, CSQ and ISO 9126. Furthermore, it discuses the requirements, in terms of usability, in ISO 9001 quality assurance international standard (using the ISO 9000-3 guidelines for software as well), in Malcolm Baldrige National Quality Awards and in Capability Maturity Model. ...

Software systems are increasingly assembled from components that are developed by and purchased from third parties for technical and economic gains In such component based software development the functionality and quality of service attributes of the soft ware components should be clearly and adequately speci ed or packaged through their interfaces so that the characteristics of the systems as...

Researchers have been active in the field of software engineering measurement over more than 30 years. The software quality product is becoming increasingly important in the computerized society. Target setting in software quality function and usability deployment are essential since they are directly related to development of high quality products with high customer satisfaction. Software qual...

The main justification for process improvement is that the quality of the software product will improve as a result. This seems intuitive but unfortunately there is no empirical evidence to prove its validity yet. The purpose of this paper is to present a possible mapping between the activities of the software process and the quality of the software product. It is argued that the product qualit...

Quality comprises all characteristics and significant features of a product or an activity which relate to the satisfying of given requirements. Software quality metrics are a subset of software metrics that focus on the quality aspects of the product, process, and project. Quality in use (usability) is recognized as an important quality factor for interactive software systems. This paper prese...

The users who use ready to use software product had better get the products’ quality information with classified by some kind of global standard metrics or technique for their evaluation. But many of those software products’ companies don’t provide the quality information because of the products are developed by their own development and evaluation process. But those users want to get quality i...