e-services are just like normal services, but can be ordered and provisioned via the Internet completely. Increasingly, these e-services are offered as a multi-supplier bundle of elementary services. How to automatically compose these e-service bundles is considered as a key problem. Part of the composition process is to elicit the customer need for an e-service bundle, and to facilitate this e...

aim and background: educational programs design to providing learners’ educational needs. regarding to rapid development of science boundaries, nurses need to new skills. so identifying educational needs of nursing staff is important and effective step for promoting their strengths. the aim of present study has been to determine educational needs of nursing staff in psychiatric wards.   methods...

E-banking (electronic banking) is the modified business banking toward E-business (electronic business) banking that actually uses the electronic communication channels such as internet, phones, cell phones and the like. By using this method, the demands of customers such as time independent and high flexible actions are satisfied. In this process, marketing is so important because guiding cust...

Customer needs of geographical accessibility still plays an important role in electronic commerce, though the extent to which it does so varies according to the characteristics of products, services and the market strategies of firms. In this study, factors affecting customer needs of geographical accessibility and their structural relationships were investigated through a customer survey and s...

We propose an effective supplier selection method to maintain a continuous supply-relationship with suppliers. Costs have been sharply increasing and profit decreasing as the global competition among companies has increased and customer demands have diversified in the current business environment. Many other functions are now outsourced globally to strengthen competition. As a result, one of th...

Distribution network design as a strategic decision has long-term effect on tactical and operational supply chain management. In this research, the location-allocation problem is studied under demand uncertainty. The purposes of this study were to specify the optimal number and location of distribution centers and to determine the allocation of customer demands to distribution centers. The m...

In the current manufacturing environment of intense competition, mass customization becomes a crucial capability for a company to survive. Acquiring and identifying customer needs is an important aspect of mass customization. Emotional terms are often included in the description of customer needs and customer evaluations. At the same time, products that consider emotion responses and evoke posi...