Abstract Background: Patient satisfaction is affected by hospital services and may have an effect on the cultural, social and personal conditions of the people living in the region. This research aimed to evaluate the patient satisfaction in social security hospitals in Mazandaran province. Methods: From Spring 2012 to Summer 2013, all patients admitted to social security hospitals in Maza...

purpose: the study is descriptive and analytical that was performed with the aim of the study and evaluation of the rural satisfaction level in avramanat region of kermanshah province and identifys the factors affecting their satisfaction of their housing units. methodology: the studies populations are consists of 22279 rural households in 4 cities in of kermanshah province is located in the av...

the present article aims at analyzing and evaluation of citizens ' satisfaction of the performance of urban management is a municipality and city in the council on the basis of the findings of a field study in kashan is prepared of organizations citizens satisfaction in three dimensions of urban management, i.e. economic, physical dimension – social and cultural environment – the analy...

BACKGROUND Health condition is one of the basic factors affecting satisfaction with life, and the level of illness acceptance. The purpose of the study was to analyse the level of illness acceptance, the level of satisfaction with life among malaria patients, and the level of trust placed in the physician and the nurse. METHODS The study employs the method of diagnostic survey based on standa...

We conduct two studies to test three hypotheses: (1) Competition increases a firm’s customer satisfaction; (2) Rivals’ customer satisfaction increases a firm’s customer satisfaction; (3) Rivals’ customer satisfaction reduces a firm’s sales. First, we use store-level customer satisfaction data from a supermarket chain. Next, we consider a range of industries, using brand-level customer satisfact...

This paper was conducted to present an analysis of the current level of customer satisfaction on the services offered by an automotive outlet in Malaysia. In an effort to make the company more effective, many have targeted various change programmes to meet customer satisfaction. Customer satisfaction is one of the most important factors in the organizations success, and an important determinant...

This article suggests that intelligence and education have differential effects on intrinsic job satisfaction and on pay satisfaction. Intelligence has a strong direct negative effect on intrinsic satisfaction but a negligible effect on pay satisfaction because it is positively associated with the level of desired job complexity but not with the level of expected pay. On the other hand, educati...

marital satisfaction is one of the most important components of healthy function in the family. the current study was aimed to review the relationship between marital satisfaction & thinking style among married women teachers in tehran. for this purpose, a sample of 200 married female teachers of secondary schools in tehran were selected. it was a multi stage random sampling method. research to...

the aim of this study was to compare marital satisfaction between parents of children with attention deficit hyper activity disorder (adhd) and parents of normal children.in this study we have selected 400 parents (200 parents of children with adhd and 200 parents of normal children), whose children age range was 6-18 years. data were collected using enrich marital satisfaction questionnaire, k...

This paper investigates the relationship between training satisfaction and the perceptions of ease of use, effectiveness and efficiency in the implementation of an ERP system at a higher education institution. The relationships between training and user satisfaction are also explored. Our research hypothesis is that training level prior to implementation, current training level, understanding o...