A warranty policy for a product should balance the interests of both producer and consumer. Consumer protection is typically provided by a guarantee of replacement or some form of repair of the product failing within a promised warranty period, while an approach to provide a corresponding protection for the manufacturer is to limit the maximum usage allowed under warranty. Such warranty policie...

Warranty is now an integral part of each product. Since its length is directly related to the cost of production, it should be set in such a way that it would maximize revenue generation and customers’ satisfaction. Furthermore, based on the behavior of customers, it is assumed that increasing the warranty period to earn the trust of more customers leads to more sales until the market is sat...

The development of technology in modern times is growing very fast. Very increasingly sophisticated technology, the human need for data rates high to balance this technology. So that PT. TELKOM INDONESIA made a network design form Fiber To Home using fiber optic cable as transmission system. from center customer with mapping int distance, device placement, specifications, and how many devices w...

For repairable items under the two-dimensional warranty, the manufacturer expenses warranty costs for rectifying the failures occurring over the warranty coverage. Preventive maintenance actions reduce the occurrence intensity of item failures, and hence the warranty cost resulted from corrective maintenance, but bring additional preventive maintenance cost. In this paper, we investigate a peri...

Purpose – The purpose of the paper is to develop a conceptual framework that integrates the technology and commercial issues early at the design stage to minimize warranty costs in the most effective and efficient manner and also to develop a model for optimization of warranty with specific focus on reliability and warranty policies. Design/methodology/approach – The critical issues in warranty...