Customer impatience has a very negative impact on the queuing system under investigation. If we talk from business point of view, the firms lose their potential customers due to customer impatience, which affects their business as a whole. If the firms employ certain customer retention strategies, then there are chances that a certain fraction of impatient customers can be retained in the queui...

Process-driven spreadsheet queuing simulation is a better vehicle for understanding queue behavior than queuing theory or dedicated simulation software. Spreadsheet queuing simulation has many pedagogical benefits in a business school end-user modeling course, including developing students' intuition , giving them experience with active modeling skills, and providing access to tools. Spreadshee...

Queuing theory has extensively studied the problem of estimating job execution times in steady state conditions both in the case of single queues and queuing networks. This paper discusses the use of closed Queuing Network (QN) models during finite time intervals to estimate the execution time of jobs submitted to a computer system. More specifically, the paper presents the Epochs algorithm tha...

In this paper, we investigate the fuzzy logic based system characteristics of M/G/1 retrial queuing system with Bernoulli vacation schedule. The service time and vacation time are assumed to be generally distributed. It is found in many practical situations that the queuing models with fuzzy parameters are much more realistic than the classical crisp parameters based queuing models. We have cho...

................................................................................................................................................... 9 CHAPTER 1: INTRODUCTION .................................................................................................................. 11 1.1 BACKGROUND .............................................................................................

PRP (Psychological Refractory Period) is a basic but important form of human information processing in dual-task situations. This article describes a queuing network model of PRP that successfully modeled PRP without the need of setting up complex lock/unlock performance strategies employed in the EPIC model of PRP or drawing complex scheduling charts employed in the ACT-R/PM model of PRP. Furt...

PRP (Psychological Refractory Period) is a basic but important form of human information processing in dual-task situations. This article describes a queuing network model of PRP that successfully modeled PRP without the need of setting up complex lock/unlock performance strategies employed in the EPIC model of PRP or drawing complex scheduling charts employed in the ACT-R/PM model of PRP. Furt...

Pedestrian overflow causes queuing delay and in turn, is controlled by the capacity of a facility. Flow control or blocking control takes action to avoid queues from building up to extreme values. Thus, in this paper, the problem of pedestrian flow control in open outdoor walking facilities in equilibrium condition is investigated using M/M/c/K queuing models. State dependent service rate based...

This paper describes research in and a performance comparison of the Accelerated Strategic Computing Initiative (ASCI) queuing algorithms using a newly developed simulator. The goal of this research is to develop models of the queuing systems used at the Sandia, Los Alamos, and Livermore National Laboratories (SNL, LANL, LLNL) and to study the strengths and weaknesses of the queuing algorithms....

In this paper, we use both fuzzy optimization and normal simulation methods to solve fuzzy web planning model problems, which are queuing system problems for designing web servers. We apply fuzzy probabilities to the queuing system models with customers arrival rate λ and servers’ service rate μ, and then compute fuzzy system performance variables, including Utilization, Number (of requests) in...