Due to the fact that in the new century customers tend to express globally increasing demands, networks of interconnected businesses have been established in societies and the management of such networks seems to be a major key through gaining competitive advantages. Supply chain management encompasses such managerial activities. Within a supply chain, a critical role is played by quality. QFD ...

Taking into account the supplier involvement in the new product development (NPD), this article focuses on the synthesis evaluation, and selection of the part design scheme in part deployment process. The concepts of performance indicator (PI) and integrated performance indicators (IPI) are introduced to measure the performance of the part design scheme and product design scheme respectively. A...

process capability indices (pcis) can be used as an effective tool for measuring product quality and process performance. in classic quality control there are some limitations which prevent a deep and flexible analysis because of the crisp definition of pca‟s parameters. fuzzy set theory can be used to add more flexibility to process capability analyses. in this study, the fuzzy x ba and mrx ba...

This paper proposes a Fuzzy Group Analytical Hierarchy Process approach for assessing the quality of software, with judgments by a group of experts at different levels. The international standard of software quality attributes, ISO/IEC9126-1:2001 which comprises of 6 criteria with 27 subcriteria, is applied as the attributes of software quality. Regarding the prioritization method, the modified...

Quality function deployment (QFD) is a widely-used methodology for developing a design quality aimed at satisfying the customer and translating the customer’s demand into design targets. As QFD methodology is based on the voices of customers, it requires a group of individuals, or decision makers (DMs), to express their preferences. However, there can be a bottleneck since DMs may not have a pe...

The product design concept selection is an integral part of product development process. It is a team based decision making effort to evaluate the product design concepts generated. In the present competitive market environment, the design team has to identify the design solution which should reflect the customer needs to ensure customer satisfaction. In this paper an attempt has been made to d...

This paper presents the application of quality function deployment (QFD) to process analysis. QFD has been applied in various industries since the 1960s, but traditional QFD methodologies still have many limitations. An improved QFD framework is proposed, in which, customer requirements are identified through value engineering and strategic analysis. Process mapping using the IDEF methodology i...

this study recommends a gis-based (geographic information systems) and multi-criteria evaluation for site selection of gas power plant in natanz city of iran. the multi-criteria decision framework integrates legal requirements and physical constraints related to environmental and economic concerns. it also builds a hierarchy model for gas power plant suitability. the methodologies used for site...

Traditional QFD planning method compromises contradictions between engineering characteristics to achieve higher customer satisfaction. However, this compromise trade-off can not eliminate the contradictions existing among the engineering characteristics which limited the overall customer satisfaction. QFD (Quality function deployment) integrated with TRIZ (the Russian acronym of the Theory of ...