Although it is generally acknowledged that the raison d'être for public service media (PSM) to serve public, there much less agreement about what term specifically means. This contribution, using a recent newsroom conflict at Slovak broadcaster Radio and Television of Slovakia (RTVS) as case study, explores how PSM journalists managers perceive interpret essence in PSM, their interpretations di...

fundamentally, public services must be of high quality so as to satisfy the wants and needs of the beneficiaries. but it’s worrisome to discover that in uganda, public services provided are of poor quality due to unethical behaviors and wanting leadership. the purpose of this study is to show that transformational leadership can advance ethical culture to spur provision of quality services. a r...