The objective of the research was to determine incidence satisfaction and quality in loyalty external users. users or customers are fundamental elements for growth development organizations that is influenced by various factors. After a focus group through Pareto analysis, it determined indicated variables those with greatest implication. For research, quantitative approach non-experimental des...

This research aimed to analyze and classify aspects of job satisfaction from the perspective public servants in Brazil. A questionnaire based on Job Satisfaction Scale (JSS) was used collect data a statistically significant sample composed 139 employees Brazilian higher education institution. Data were analyzed using combination descriptive, correlational, multivariate statistical techniques, h...

An understudied aspect for the successful completion of PPP infrastructure projects is the extent to which they are satisfactorily implemented. Studying PPP implementation is important though, because well-planned projects can fail if project implementation is inadequately managed. This article aims to find out which management and public–private cooperation approaches produce satisfaction for ...

This paper examines the influence of public greenspace on the life satisfaction of residents of Australia’s capital cities. A positive relationship is found between the percentage of public greenspace in a resident’s local area and their self-reported life satisfaction. On average, it is found that a resident has an implicit willingness-to-pay of $1,168 in annual household income for a one-per-...

BACKGROUND Work satisfaction of nurses is important, as there is sufficient empirical evidence to show that it tends to affect individual, organizational and greater health and social outcomes. Although there have been several studies of job satisfaction among nurses in South Africa, these are limited because they relate to studies of individual organizations or regions, use small samples or ar...

employees’ attitude towards his/her job differs across organization’s sector. the present study aimed to find out the differences in employee’s attitude in public and private sector. for this purpose, managers’ reward power and coercive power were taken as independent variables and their impact on employees’ job satisfaction (dependent variable) was examined in both sectors. sample of 130 respo...