Modeling is a key task in order to analyze, understand, and improve business processes and organizational structures, and to support the design, implementation, and management of information and communication technologies in general and knowledge management systems (KMSs) in particular. Process-oriented knowledge management (Maier, 2004; Maier & Remus, 2003) is a promising approach to provide t...

The evolution of software engineering has passed through various paradigms; including structured programming, object oriented programming, component-based approaches and in recent years service-oriented computing. One of the key activities needed to develop a quality service oriented solution is the specification of service model. The majority of existing methods for service model specification...

In “The Genius Approach: Building Learning Networks for Advanced Management Education” Seufert and Seufert examine the effects of Learning Networks in Management Education. Learning Networks involve a shift toward selfdirected learning where the emphasis is placed on process-oriented rather than product-oriented teaching. This active process of knowledg construction leads to more interactive te...

In this chapter, the topic of using process improvement approaches to improve knowledge work is addressed. The effective performance of knowledge work is critical to contemporary sophisticated economies. It is suggested that traditional, engineering-based approaches to knowledge work are incompatible with the autonomy and work approaches of many knowledge workers. Therefore, a variety of altern...