Various project management approaches do not consider the impact that uncertainties have on the project. The identified threats by uncertainty in a projec day-to-day are real and immediate and the expectations in a project are often high. The project manager faces a dilemma: decisions must be made in the present about future situations which are inherently uncertain. The use of uncertainty mana...

Monitoring system usage Organizations should monitor end users’ usage of KMSs to enhance the acceptance and use of the systems. Promoting success stories and best practices Through promoting success stories and best practices arising from the use of KMSs, more and more end users will be encouraged to get involved and be part of the systems. Satisfying needs continuously Organizations should kee...

This paper describes a multi-model methodology that implements a smooth and continuous process improvement, depending on the organization's business goals and allowing users to establish their improvement implementation pace. The methodology focuses on basic process components known as 'best practices'. Besides, it covers following the topics: knowledge management and change management. The met...

This literature review focuses on the best practices for implementing a knowledge management system in a small to medium sized enterprise. The literature helps to illustrate common challenges businesses face when implementing a knowledge management system. Fifteen sources are reviewed and divided into three main categories: (a) challenges in implementing knowledge management systems, (b) best p...