OBJECTIVE The opinion about pharmacy services was studied using an instrument which measured satisfaction with pharmacy services. The main focus of the instrument was to assess patients' opinion and expectation of the present pharmacy services. METHOD The instrument contained 20 items, which were grouped based on their similarity into eight dimensions, namely, General satisfaction, Interperso...

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OBJECTIVE To discuss the provision of pharmaceutical services and pharmaceutical care in Brazil. FINDINGS Professional training and pharmaceutical services are undergoing a period of restructuring in Brazil, including the adoption of incentives for pharmaceutical care. Some important national measures include the rational use of medications, evidence-based medicine, and pharmacovigilance. A n...

BACKGROUND This study aims to investigate community pharmacist's perception on the provision of over-the-counter (OTC) traditional Chinese medicine (TCM) pharmaceutical services; focusing on the areas of their attitude, general practice, perceived barriers and suggested improvements. METHODS Questionnaire survey targeting community pharmacists in Harbin of China was applied in this study. Que...

BACKGROUND In the United Kingdom, pharmaceutical services can be delivered by both community pharmacies (CPs) and dispensing doctor practices (DPs). Both must adhere to minimum standards set out in NHS regulations; however, no common framework exists to guide quality improvement. Previous phases of this research had developed a set of characteristics indicative of good pharmaceutical service pr...

Amir I. Mohamed, Mona I. A. El-Assal, Mohamed A. Kassem, Osama A. A. Ahmed a Medical services Department, Cairo, Egypt. b Department of Pharmaceutical Technology, Faculty of Pharmaceutical Science & Pharmaceutical industries, Future University, Cairo, Egypt. c Department of Pharmaceutics, Faculty of Pharmacy, Cairo University, Cairo, Egypt. d Department of Pharmaceutics, Faculty of Pharmacy, Ki...

BACKGROUND The Italian Ministry of Health decided to introduce community professional services in 2010. This trial provides an opportunity to evaluate the outcomes of a new professional pharmacy service: Italian Medicines Use Review (I-MUR) aimed at reducing the severity of asthma and its associated costs. METHODS/DESIGN This is a cluster randomised controlled trial of the I-MUR service. Data...

Clinical pharmacy is a patient-centred pharmaceutical practice. The main objective is to ensure themost appropriate and safe use of medicines. A second related objective is to optimise medicines use atthe lowest possible costs. Clinical pharmacy services have existed for many years in North Americaand the UK, and they can be provided from the hospital pharmacy department (centra...

The implementation of Iyaku Bungyo, the changed regulations for drug distribution and the proposed change of pharmacy education from a four-year program to a six-year program are rapidly changing the practice of pharmacy. However, pharmacists' activities still remain at the level of simple dispensing and selling of drugs. Also, the terms that describe the essence of pharmacists' activities, suc...

AIMS This research sought (a) to investigate the similarities and differences in how pharmaceutical services are provided by community pharmacies (CPs) and dispensing doctor practices (DPs) and (b) to identify the issues relevant to determining the quality of pharmaceutical services in these settings. BACKGROUND UK pharmaceutical services, including dispensing prescriptions and public health ...