An emotion icon, better known as emoticon is a metacommunicative pictorial representation of a facial expression that, in the absence of body language and prosody, serves to draw a receiver's attention to the tenor or temper of a sender's nominal verbal communication, changing and improving its interpretation. The present study investigates the use of these nonverbal cues in whatsapp public cha...

In recent years, online social network(OSN), emerged as a new medium, has flourished as never before. Meanwhile, constant developments in mobile technology have changed the way people engage in social media. Another kind of social network called mobile social network (MSN) emerges as required and is becoming more and more popular. The goal of this paper is to compare communication behavior in m...

Social media has changed the ways of communication, where everyone is equipped with the power to express their opinions to others in online discussion platforms. Previously, a number of studies have been presented to identify opinion leaders in online discussion networks. Feng (“Are you connected? Evaluating information cascade in online discussion about the #RaceTogether campaign”, Computers i...

The present study explored variations in online communication and relationship preferences for friends, family, coworkers, and unknown individuals across gender (men, women), age (young, middle, late), and duration of Internet use (low, medium, high). A total of 174 individuals participated in this study. They were divided into two gender (86 men and 88 women), three age (60 young, 60 middle, a...

In today’s information society it is critical to use computer-mediated communication effectively. This article explores whether the highly recognized face-to-face communication concept “active listening” can also be applied to online settings. Demanding verbal and nonverbal skills, this way of communication improves mutual understanding by using techniques like paraphrasing. For instance, it av...

The promise of information and communication technologies is that it increases connectivity. By providing a spectrum of technologies such as email, web conferencing, telephones, and chat, ICTs bring people who are geographically dispersed together in community. Such communities can provide a new context for learning; at the same time, the social, physical, and technical context of the community...

The rapid growth of personal email communication, instant messaging and online communities has brought attention to the important role of interpersonal trust in online communication. An empirical study was conducted focusing on the effect of empathy on online interpersonal trust in textual IM. To be more specific, the relationship between empathic accuracy, response type and online interpersona...