Knowledge is one of the enterprise’s most important assets that influence its competitiveness. One way to capture an enterprise’s knowledge and make it available to all its members is through the use of knowledge management practices. This paper discusses the importance of knowledge management (KM) in Small and medium-sized enterprises (SMEs) and presents a framework to deal with knowledge mana...

The Gm and Km immunoglobulin allotypes are presented, for the first time, for six South American Indian tribes (Baniwa, Kanamari, Kraho, Makiritare, Panoa, and Ticuna) and one Central American tribe (Guaymi). Additional allotype information is presented for five previously reported South American tribes (Cayapo, Piaroa, Trio, Xavante and Yanomama). The distributions of the Gm and Km allotypes a...

A number of organisations have recognised the importance of managing their organisation knowledge in a more structured manner. However, the question arises as to how to evaluate the benefits of a Knowledge Management (KM) strategy and its associated initiatives on the performance of the organisation. This paper presents a framework for the assessment of the likely impact of KM and discusses fin...

Multiple case studies in India, The Gambia, and Nigeria are the background for an empirically grounded framework of knowledge management (KM). Cultural diversity and gaps in the provision of infrastructure make managing knowledge challenging but necessary in developing countries. These environmental factors interact with organisational variables and technology to enable or constrain knowledge m...

A growing number of construction organizations are using Key Performance Indicators (KPIs) and some also perceive knowledge management as an integral part of their strategy. However, the link between knowledge management (KM) and organizational performance has not been adequately addressed, as the evaluation of the impact of knowledge management on business performance has remained a difficult ...

The adoption and use of ICT to enhance and facilitate Knowledge Management (KM) has brought to focus the urgent need to come out with new methods, tools and techniques in the development of KM systems frameworks, knowledge processes and knowledge technologies to promote effective management of knowledge for improved service deliveries in higher education. To succeed in KM, higher education inst...

As our society moves towards one based on knowledge and information, the eBusiness environment will increasingly become the business environment per se. Organisations will be forced to shift towards a knowledge management ‘way of working’ to develop the human capacity of their employees’. In response to this need, an integrative framework of KM is developed, stressing that organisations must en...

Received: 9 November 2009 Revised: 17 February 2010 Accepted: 24 March 2010 Abstract The intensity of global competition and ever-increasing economic uncertainties has led organizations to search for more efficient and effective ways to improve organizational productivity by investing in knowledge management (KM) initiatives. In this research, we propose a framework to assess KM investment oppo...

This case study illustrates the knowledge management framework that was designed during the introduction of knowledge management instruments at Siemens Business Services GmbH & Co. or SBS, as it is known. The knowledge management framework will give the reader an understanding of the holistic approach to knowledge management and the different stages of implementation. It also introduces the key...