Policies that support entrepreneurship are keys to the generation of new business. In Brazil, seed capital, installation of technology parks, programs and zero interest financing, economic subsidy as Program First Innovative Company (PRIME) are examples of incentive policies. For the implementation of PRIME, in particular the Brazilian Innovation Agency (FINEP) decentralized operationalization ...

Who are the high-technology entrepreneurs: superheroes or jack-of-all-trades? Is there a new generation of young entrepreneurs who “think different” and use new and unexpected perspectives to imagine their business, products and mission? This paper presents some empirical evidences emerging from a multiple case study composed by 20 Italian technology intensive firms. After a review of the high-...

Customer relationship management (CRM) systems in business are a reality of the contemporary business world for the last decade or so. Still, there are grey areas regarding the successful implementation and operation of CRM systems in business. This paper, through the systematic study of the CRM implementation paradigm, attempts to identify the most important challenges and opportunities that t...

this research has been designed in order to provide an appropriate methodology for business model change and update based on applying new information and communication technologies such as mobile technology in an organization. in this way, after investigation of all related references in the field of business model, ict change, business model change and applying mobile technology in organizatio...

Organization capacity learning is a process referring to the sum total of individual and collective learning through training programs, experience and experimentation, among others. Today, inbusiness ongoing training is one of the most important strategies for human capital development and it is crucial to sustain and improve workers’ knowledge and skills. Many organizations, firms and business...

Creation of business vocabulary is the first step in business modelling and development of its supporting information systems. Current CASE tools still lack this capability. The goal of the paper is to allow integrating business vocabulary and business rules with business process models in CASE tools by providing UML profile for this purpose. The idea is demonstrated by a prototype implementing...

Business Process Management (BPM) in the cloud is focused on how to provide Business Process as a Service (BPaaS) and also implementing the Elastic Business Process Management (eBPM). These approaches are finding models, techniques and methodologies to increase the BPM adoption in the cloud. The objective on this research is to carry out a literature review about the state of the art of Busines...