This paper reports about on-going research into interaction design patterns in intercultural remote collaboration. It proposes that interaction and interface design patterns help to communicate and generate new design knowledge in supporting intercultural teamwork. It describes methods used to observe and develop design patterns in collocated, remote and blended collaborative learning and desig...

Games are increasingly being adapted for use as educational tools. One relatively new use of games is to facilitate learning social or interpersonal skills such as conflict resolution by simulating human behavior with virtual characters. My work investigates students' social goals to understand how they help motivate students to acquire cultural understanding in BiLAT, one such system designed ...

This chapter defines professional communication in intercultural contexts. It presents a workable model of culture, connects that model to rhetoric, and provides a method to analyze rhetorics and cultures in intercultural contexts. It also contextualizes the model of intercultural rhetorical research in prevailing paradigms of rhetoric and professional communication, strongly criticizing the lo...

This paper reports about on-going research into interaction design patterns in intercultural remote collaboration. It proposes that interaction and interface design patterns help to communicate and generate new design knowledge in supporting intercultural teamwork. It describes methods used to observe and develop design patterns in collocated, remote and blended collaborative learning and desig...

Offshore software development outsourcing (OSDO) is an emerging business approach adopted by many software development organisations in developed countries. However significant outsourcing failure rates have also been reported. One of the major issues in is cultural distance which should be taken into account by software outsourcing organisations (vendors) in order to develop high quality softw...

Voice over Internet Protocol(VoIP) enabled online learning service providers struggling with high attrition rates and low customer loyalty issues despite VoIP’s high degree of system fit for online global learning applications. Effective solutions to this prevalent problem rely on the understanding of system quality, information quality, and individual beliefs about the usefulness of this techn...

COVID-19 pandemic has had a hard impact on all educational sectors where access to schools, institutions, and university campuses is forcibly halted. In this context, the Ministry of Higher Education Scientific Research urged teachers move from face-to-face online learning mitigate spread virus, keep up regular schedule save academic year. This paper highlights issues, perspectives, pedagogical...

This paper discusses some of the challenges in constructing multimodal intercultural artificial communicators. Such challenges concern the notions of intercultural communication and culture, e.g. what aspects of culture are investigated and what methods are used. The paper also presents two example of types of investigation that are needed and concludes with a short discussion of some consequen...