* {B.Ogden | K.Dautenhahn}@herts.ac.uk Abstract. Visual nonverbal behaviour plays a significant role in allowing humans to structure their interactions meaningfully, thus facilitating communication between individuals. Such behaviour may be exploited in the design of socially intelligent robots. While much visual behaviour (e.g. facial expression) is hard to detect using a machine vision system...

This paper describes the design and deployment of a novel interactional workspace, intended to provide more effective support for face-to-face consultations between two parties. We focus on the initial consultations between customer and agent that take place during the development of complex products. Findings from an ethnographic study of the existing use of technological systems show the inte...

We present in this paper a set of concepts that extend a design method issued from the Software Engineering domain, in order to take into account Human-Computer Interaction design, in particular for Augmented Reality systems. Previous works focused on the initial phases of development (i.e., Specification phases). Our efforts concentrate on the Analysis phase, into which we have introduced a ne...

This paper explores the existence and nature of accommodation processes within conversation, particularly convergence of fundamental frequency (Fo) of conversational participants over time. The study raises a number of issues related to methodologies for analysing interactional (typically conversational) data. Most important is the issue of the applicability of statistical sampling methods whic...

Speech is multifunctional, both communicating denotational content and establishing interactional positions for interlocu-tors. In some cases, the denotational and interactional func-tions of speech interrelate and even depend on each other. This paper describes a type of speech event in which the interrela-tions between denotation and interaction are particularly sali-ent—autobiographical narr...

I have elsewhere argued (Ariel, 2002) against the assumption that we can identify one literal meaning per sentence. Instead, I have suggested that there are (at least) three types of minimal meanings, each differently motivated. One implicit motivation behind the classical definition of literal meaning (Grice’s ‘what is said’) is a wish to capture the core content of sentences. I here examine d...

OBJECTIVES To evaluate interactional effects of patient-centered interviewing (PCI) compared to isolated clinician-centered interviewing (CCI). METHODS We conducted a pilot study comparing PCI (N=4) to CCI (N=4) for simulated new-patient visits. We rated interviews independently and measured patient satisfaction with the interaction via a validated questionnaire. We conducted interactional so...

Text-only CMC has been claimed to be interactionally incoherent due to limitations imposed by messaging systems on turn-taking and reference, yet its popularity continues to grow. In an attempt to resolve this apparent paradox, this study evaluates the coherence of computermediated interaction by surveying research on cross-turn coherence. The results reveal a high degree of disrupted adjacency...