Patient satisfaction and how it is measured is an important field of study in healthcare. Consequently, there have been many patient satisfaction studies. However, there is a lack of studies that focused on how male and female patients perceive, or weigh, their overall satisfaction. Determining the weights of these attributes by gender is an important outcome to determine overall patient satisf...

Background: Predictors of long-term symptomatic remission are crucial to the successful tailoring of treatment in first episode psychosis. There is lack of studies distinguishing the predictive effects of different social factors. This prevents a valid evaluating of their independent effects. Objectives: To test specific social baseline predictors of long-term remission. We hypothesized that fi...

The present study is an effort to investigate the impact of both convenience and social interaction on customer satisfaction and the mediating role of customer experience. A structured questionnaire was used to collect data (n1⁄4840) using systematic sampling from department store shoppers of age 18 years and above in India. Multivariate data analysis techniques like Exploratory Factor Analysis...

Commenting on social media posts is an important part of interaction on Facebook and other social media sites. The number of comments people receive has been linked to their experience on social media, but less is known about how the content of comments relates to both the original posts and posters’ communicative outcomes, such as their mood and satisfaction with the interaction. The present s...

The purpose of this literature review is to identify and address major themes in the distance education literature, particularly as they relate to interactive television (ITV) and student satisfaction. Major themes include satisfaction based on site-type, previous research biases, faculty-student interaction, characteristics of satisfied learners, qualitative differences in satisfaction, satisf...

The present study was performed to quantitatively examine nurse satisfaction, to investigate the associated factors influencing satisfaction, and to evaluate the effect of improvement measures based on these factors. A survey using the 38-item Chinese version of the Practice Environment Scale (CPPE-38) was performed in a university-affiliated tertiary hospital in Shanghai, China in 2013. Linear...

This study was conducted to determine factors that influence the relationship quality in a retail clothing store setting. Relationship quality comprises two elements, trust and satisfaction. Subjects of this study were taken from customers of two major retail clothing outlets in Penang. The results revealed that all five variables; physical aspects, reliability, personal interaction, problem-so...