Changing market environment, global competition, rapidly fluctuating customer demands and more complex global network of supply chains require new production conceptions (Pull, Lean) and technologies. Novel supply chain paradigms (1. Lean-, 2. Agile-, 3. Leagile Supply Chain) are forms in order to increase and maintain competitiveness of companies. New organization and cooperation forms are for...

Service quality and customer perceived value are significant for companies since they are highly correlated with loyalty, retention, and repurchase in a way that they all contribute to increasing profitability. This study aims at presenting a conceptual model for Service Quality (SQ) and Customer perceived value (CPV) in six large software companies in Iran. To do so, after reviewing the relate...

Document Summary) Recent studies have reflected the need to investigate the development of market orientation in the transitional economies under conditions of economic decline and great systemic change. However, the relationship between the level of market orientation and firm's competitiveness in a turbulent environment has not been analyzed. Personal interviews conducted with 221 managers of...

Digital transformation is rapidly causing major, even disruptive changes in many industries. Moreover, global developments like digital platforms (cloud) and IoTcreate fundamentally new connections at many levels between objects, organizations and people (systems-of-systems). These are by nature dynamic and often work in real time – further increasing the complexity. These systemic changes brin...

Software ecosystems is a new concept in the software arena that emphasizes the inter-networked activities that take place amongst entities during software development and operation. The core of this approach is building the application around shared platforms that are open to every party inside and outside an organizational boundary. This approach has been adopted by software companies in respo...

Fast development of technologies, economic globalization and many other external circumstances stimulate company’s competitiveness. One of the major trends in today’s business is the shift to the exploitation of the Internet and electronic environment for entrepreneurial needs. Latest researches confirm that e-environment provides a range of possibilities and opportunities for companies, especi...

Many SMEs are implementing lean production in collaboration with a business support agency in order to improve their competitiveness. This research investigated whether improvement initiatives had the intended effect in some companies. A questionnaire was answered by employees in 26 SMEs. The result indicated experienced effect concerning leadership, communication and employee commitment, areas...

Outsourcing is promoted as one of the most powerful trends in modern management. The rationale for outsourcing some functions and/or processes includes substantial financial economies, increased ability to focus on strategic issues, access to technology and specialized expertise, and an ability to demand measurable and improved service levels. This paper considers a range of core issues related...

The global market is striving to increase competitiveness among organizations and networks. Nowadays, management of supply chains does not only consider business processes in the traditional value chain, but also processes that penetrate networks of organisations. Indeed, the formation of cooperation and collaboration partnerships between several small organizations can be, in multiple cases, m...