Though IT usage has been identified as a significant construct, significant gaps remain in our understanding of how IT is used by different organizational members. In this paper, we examine the key organizational, external environmental, and IT-related factors that influence IT usage in organizations across management and non-management levels. Based on data from over 500 functional managers, w...

Success factors for measurement programs as identified in the literature typically focus on the ‘internals’ of the measurement program: incremental implementation, support from management, a well-planned metrics framework, and so on. However, for a measurement program to be successful within its larger organizational context, it has to generate value for the organization. This implies that atte...

The prior studies in the knowledge management area have established the argument that knowledge plays a critical role in the development, survival and growth of firms, by contending that knowledge leads to achieve sustainable competitive advantage. However, a review of the literature shows that our understanding of the spillovers of knowledge acquired or transferred and particularly the impact ...

Drawing upon the organizational learning perspective, this study focuses on the relationship between external integration and organizational responsiveness, and how such relationship is moderated by three kinds of information technology (IT) capability (i.e. inside-out, outside-in, spanning). The results of 197 firms in China reveal the positive relationship between external integration and org...

Problem statement: Knowledge hoarding in Requirements Elicitation(RE) phase could lead to Information Systems Development (ISD) project failure. Many researchers have discussed important factors in knowledge sharing. Nevertheless, the success rate for ISD projects is low and there are other major factors for consideration. Approach: Review was conducted to identify potential gaps in existing li...

Drawing on approach/inhibition theory of power, we investigated two factors that influence the manner by which victims react to workplace ostracism: the hierarchical status of the ostracizer and the level of an ostracizee's external social support including family, friends, and significant others. Across an experimental vignette study (Study 1) and a field study (Study 2), we found support for ...

The purpose of this research was to examine technology adoption and the educational change process. This paper found eight factors essential to technology adoption in countries that are heavily centralized and strongly affected by external forces (globalism etc.). These factors are communication, expertise capacity, minimal bureaucracy, continuous research, individual change and organizational ...