0 7 4 0 7 4 5 9 / 0 0 / $ 1 0 . 0 0 © 2 0 0 0 I E E E ground. We agree with F.G. Harold’s concept of “optimal heterophily”1 and use the term software engineering to include information technology. Y2K presented a formidable (albeit welldefined) challenge: find the date problems and fix them (see our “Congratulations” in the accompanying sidebar). Post-Y2K presents a more formidable challenge: a...