Abstract The Covid-19 pandemic has brought the world into a new era that demanded changes in various sectors, including management of salesforces retail stores. Due to pandemic, consumers’ habits have raised challenges for salesforce increase its salesforces’ personal motivation encourage optimal work behavior. This study aims identify impact performance and empowering leadership on constructin...

Purpose This study aims to review the empirical studies on empowering leadership in hospitality and tourism proposes an associated research agenda. Design/methodology/approach A disciplined selection process using transparent inclusion exclusion criteria resulted a final sample of 25 studies. The results from these were systematically analyzed content analysis. Findings synthesis articles highl...