This article summarizes an extensive literature review addressing the question, How can we spread and sustain innovations in health service delivery and organization? It considers both content (defining and measuring the diffusion of innovation in organizations) and process (reviewing the literature in a systematic and reproducible way). This article discusses (1) a parsimonious and evidence-ba...

To be competitive and capture new customers, banks must develop continuous innovations that can reduce costs, enhance existing service quality, expand current service offerings, and increase market share. This article proposes a typology of different types of innovation in the retail banking sector on the basis of a case study of the leading French credit institution, Crédit Agricole. This bank...

The paper presents a systematic literature review to identify the key application areas of innovations through the use of information and communication technologies (ICT) in providing healthcare information to elderly population. Out of the 210 articles published in various health informatics and information systems journals, 42 were identified to meet the requirements for inclusion in the part...

This paper discusses the reasons of teacher resistance to change and innovations in educational settings with particular respect to the role of teacher education. It emphasizes the kinds of innovations, their characteristics, the reasons of resistance of teachers in using technology and some suggestions to handle with this important problem of our age. In order to pave the way for a new and mod...

Vol. XLVIII (February 2011), 128 –139 *Lan Luo is Assistant Professor of Marketing, Marshall School of Business, University of Southern California (e-mail: [email protected]). The author greatly appreciates P.K. Kannan, Babak Besharati, and Shapour Azarm for their valuable inputs to this research. She also thanks the four anonymous JMR reviewers and seminar attendants at the 2006 INFORMS Ma...

The aim of this paper is to contribute to debates about how governments and other stakeholders can influence the application of ICTs to increase access to safe, effective and affordable treatment of common illnesses, especially by the poor. First, it argues that the health sector is best conceptualized as a 'knowledge economy'. This supports a broadened view of health service provision that inc...

This article summarizes an extensive literature review addressing the question, How can we spread and sustain innovations in health service delivery and organization? It considers both content (defining and measuring the diffusion of innovation in organizations) and process (reviewing the literature in a systematic and reproducible way). This article discusses (1) a parsimonious and evidence-ba...